•
•
Διαβάστε εδώ το Δελτίο Τύπου
•
On Friday, 19 December 2025, we successfully presented the results of our research project, “Using customer-generated content (CGC) for customizing the service mix and maximizing customer satisfaction: an empirical study in hotels”.
•
Ημερίδα διάχυσης αποτελεσμάτων του ερευνητικού έργου: “Using customer generated content (CGC) for customizing the service mix and maximizing customer satisfaction: an empirical study in hotels” Το Πανεπιστήμιο Πελοποννήσου και το Πανεπιστήμιο Δυτικής Αττικής διοργανώνουν ημερίδα διάχυσης των αποτελεσμάτων του συνεργατικού ερευνητικού έργου “Using customer generated content (CGC) for customizing the service mix and maximizing customer…
•
WHERE ARE YOU FROM AND HOW ARE YOU SATISFIED? ASYMMETRIC EFFECTS OF SERVICE ATTRIBUTES ON CUSTOMER SATISFACTION AND THE MODERATING EFFECT OF CULTURE AuthorsPinelopi Athanasopoulou, University of PeloponneseApostolos Giovanis, University of West AtticaDimitrios Papakyriakopoulos, University of West AtticaEmmanouil Choustoulakis, University of Peloponnese Summary of the Conference Paper Today travelers find a wealth of information online…